The request reaches the manager in Telegram
Name, phone, service, question and selected time are collected in one message.
The client chooses a legal service, books an available time and leaves contact details. The request reaches the manager in Telegram together with the client question and processing buttons.
The bot removes repetitive questions from the manager and turns every contact into a structured request that is easy to process and close.
Name, phone, service, question and selected time are collected in one message.
Available slots are visible immediately. A booked time cannot be reserved twice.
Waiting, in progress, cancelled or closed — the client is updated automatically.
A separate panel shows only requests, consultations and processing tools.
Users and requests are stored in a local database, so new leads do not disappear.
The manager can message subscribers without stopping new request intake.
Each screen answers one question and leads to the next action. No complicated menus or unnecessary fields.
They immediately see services, booking and a way to contact a consultant.
The bot shows available slots and collects the required details.
Name, phone, question and booking are visible before confirmation.
The manager changes the status with a button and the client receives a short update.
The same workflow can be adapted for a clinic, salon, service centre, agency, education project or any business receiving requests through Telegram.
The client can leave a request at any time, even when the manager is offline.
Set custom dates, consultation duration and availability rules.
A new request reaches the work chat with complete client information.
Waiting, in progress, cancelled or closed — without manual messages for every change.
The manager quickly finds a request, opens its card and continues the work.
News, free slots and special offers are sent in a separate process.
The technical layer stays invisible to the client while keeping the bot extensible for a real business workflow.
For leads, bookings, notifications, catalogues or internal workflows — I adapt the mechanics to your business.
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