Catalogue with categories
Candles, diffusers, sprays, gifts and accessories are grouped into clear sections.
A complete Telegram shop for home fragrances: the client browses the catalogue, opens product cards, builds a cart, places an order and tracks its status without leaving Telegram.
The buyer does not need to learn a separate online shop: the whole path from product selection to manager contact is collected in one Telegram interface.
Candles, diffusers, sprays, gifts and accessories are grouped into clear sections.
Photos, price, weight, usage time and scent description are visible before adding a product to the cart.
The client builds an order in a few taps without filling out unnecessary fields.
The order contents and contact details reach the responsible manager in Telegram immediately.
The user opens “My orders” and sees which stage their request is at.
The bot starts automatically after a server reboot and recovers after a failure.
These placeholders will be replaced with real Telegram screenshots. Each one shows which screen to capture for the case study.
The client sees the brand, categories and current products directly in Telegram.
The client opens a card, reads the scent description and adds the required quantity.
The client leaves a name and phone number, then the manager receives the complete order request.
The client receives updates and can open the order at any time.
The client experience stays simple while the system handles cart states, order history, manager roles and failures safely.
Открыть рабочий бот ↗Товары загружаются из отдельного конфига, поэтому ассортимент можно менять без переписывания интерфейса.
The user can quickly find a ready-made set within a chosen budget.
The order contents are preserved and a repeated tap does not create a duplicate request.
The manager sees only orders, request details and status buttons.
After a status change, the client receives a clear message and can return to the order.
Notifications and activity logs do not block checkout and retry after a temporary Telegram error.
The architecture is built for a small business: minimal infrastructure, clear data and automatic process recovery.
I will build a Telegram shop with a catalogue, requests, payments, delivery or CRM integration around your real business workflow.